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25555 Hesperian Boulevard
Hayward, 94545

Chabot College - Buffington Performing Arts Center (PAC) - Building 1300

PARKING

• Parking lot G is closest to all performance venues. A parking permit is required Monday - Saturday to park on Chabot Campus. Daily parking permits can be purchased from dispensers located in parking lots for $3. Dispensers accept both cash and card payments.

TICKET INFORMATION

• Tickets at the door (subject to availability) will be for sale 30 minutes before shows inside the Recital Hall, or 1 hour before shows at the PAC box office. We accept cash, debit cards, and major credit cards. Service fees apply when using debit or credit cards.

• If you've purchased tickets online, your tickets will have been emailed to the address you provided at checkout. You can either print your ticket or simply show it on your smart phone. 

• Everyone who will be sitting in their own seat needs a ticket. If you plan to bring an infant who will sit on your lap for the duration of the concert, they are not required to have their own ticket.

• Proof of COVID-19 vaccination is currently required for everyone who is age 5 and older.

 FACILITY POLICIES

• We do NOT allow outside food or drink inside the venues. Only bottled water.  

• Cameras, cellphones, laptops, audio & video recording devices are strictly prohibited during performances. We do, however, encourage patrons to take photos before the show and after the show, and share to social media platforms. Please note that the photo policy inside venues will vary depending on the production. 

•There will be no seating 15 minutes after the start of the show in the Recital Hall. Patrons arriving later than 15 minutes after show start time will not be guaranteed seating.

• Large bags such as suitcases or backpacks blocking walkways are not permitted. 

CONCERT MANNERS 

One aspect of concert manners can be a bit confusing: knowing when to clap. At most other kinds of concerts, people clap whenever the music stops, but in classical music you wait to clap until the very end of a piece. Making noise, fidgeting, or walking around can distract other listeners, and it may interfere with the musicians’ concentration. Performers can see and hear the audience! They can feel your involvement, and it inspires them to give their best.

When music is playing:

1. Be quiet. Talking, whispering, coughing, unwrapping anything, saying "shhh," rustling the program are sounds that get in the way.

2. Stay put. It is disruptive to walk around, entering or leaving during a piece. 

3. Don't clap until the whole piece is over. Classical musicians don’t usually make clear what they expect of the audience. In other kinds of music, the audience claps whenever there’s an ending—if the music stops, people applaud. But in classical music, one piece may have several parts, each with its own ending. You are supposed to wait to the very end of the very last ending before you clap. When in doubt, simply wait until lots of other people are clapping.

 LOST & FOUND

We understand that items may be left behind. We make every effort to reunite lost items with their owners. Please note that given our performance schedule, it may take 72 hours for us to check and respond. If you have lost an item at the Recital Hall or PAC, please email pacinfo@haierso.com and provide the following information:

• Name and your contact information including telephone number and email

• Date & time of performance

• Your seating location

• Detailed description of your item

 For more information on how to enjoy a live performance, visit NAXOS Music Group for a guide to enhance your live music experience!